The Bar Method Broadway began using FitGrid at the beginning of the year as a tool for better client communication and quickly noticed the effects that it could have on their relationships with the students in their classes. One of the ways the instructors at the Bar Method Broadway personalize the client experience is by using the notes feature in the FitGrid Pro app. “I like being able to write specific notes about clients after class, so I can let other teachers know exactly what I know about each client to make their experience better,” says co-owner and instructor Carolyn Loh. She loves the sense of community that these shared notes can contribute to — she observes that the option for her instructors to have “such quick access to important information like this is vital for personal communication with our clients.”

The staff at The Bar Method also loves using FitGrid follow-up messages as a convenient way to reach out to clients and leave a lasting impression when it matters most. “Especially for new students, being able to quickly send a message saying it was great to have them in class and encouraging them to ask questions is helpful. They love that personal attention and interaction!” says Carolyn.