Connect Your Fitness Studio Clients and Watch Your Retention Soar

    Ntiedo Etuk | May 1, 2019

The fitness industry relies on human connection.

Creating a sense of community to unite clients and instructors positively impacts sales and retention rates.

Humans have an instinct to form groups based on shared experiences and understanding. Especially in the fitness industry, where clients can feel vulnerable working out with a group of strangers, it is important for studio owners to encourage a strong sense of community. Providing the tools necessary for students to form fitness “families” has an incredible effect on retention. Happy clients will keep coming back to your studio and can even spread positive word of mouth to others, drawing new leads!

“The fitness businesses that succeed the most, create spaces and opportunities for people to connect. They offer tools to bring people together.” –Nt Etuk, Founder & CEO of FitGrid

This article written for the Association of Fitness Studios’ blog, by Nt Etuk, explains the significance of building a fitness community for your business and provides tips to do so.


Nt Etuk is the Founder & CEO of FitGrid and Co-Founder of BFS. The team at FitGrid has been working around the clock to create a simple, more automated live-stream solution FitGrid LIVE – that automatically connects Zoom and MINDBODY, for group fitness studios, in response to the crisis hitting the industry.

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FitGrid is a community management system designed for boutique fitness studios to engage clients on a personal level

FitGrid is the only smart community management software that helps fitness studio owners drive success. By connecting staff, instructors, and clients through a powerful learning and recommendation grid, we help you leverage the power of your community to drive your studio’s profitability.

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