FitGrid LIVE creates a bridge between Zoom, one of the world’s leading online meeting platforms, and MINDBODY, so that you can live-stream classes with ease and keep your community connected when cleints can’t make it to the studio.
Here is how it works once your studio has turned on the Zoom integration in their FitGrid platform:
Note: If you’re concerned about production quality, remember that your clients will understand—we’re all navigating new situations together, and most clients are showing up not for polished video but rather for the core experience of the instructor, method, and sequencing. That said, if you have concerns about audio or video quality with the tools we recommend, here’s an example of our awesome Client Services Lead, Jack, doing an impromptu live-stream from his apartment. Hopefully, you can see that it works using the tech tools that most of us already own.
We recommend that you test Zoom ahead of your first live-stream class–you will want to do a test run using the camera on your computer or phone.
Ahead of testing, make sure you have done the following:
Starting the live-stream:
On your test client’s phone (or computer):
Approximately 30 minutes before the class’s scheduled start time, FitGrid will send you (the instructor) an email containing a unique link that’ll make you the “host” of the live-stream. You can click it anytime to start setting up, but make sure another class is not in session or the you could run the risk of ending the previous class session. Pro tip: always double-check the schedule to ensure you are starting your class no earlier than 5 minutes before your scheduled start time.
If your class is approaching and you haven’t received a class link in your email, check your promotions, junk, spam or trash folders. Sometimes emails coming from other email service providers (ESPs), such as marketing, auto-generated or bulk emails, are moved into the Promotions tab or sometimes spam. If your email did end up in one of these folders, you’ll will want to flag it or change the label (un-check promotions) so that the next time you have a class, it will go directly into your inbox. If you are still having trouble accessing your class link, your studio admin can access all class links and resend directly from within the FitGrid LIVE dashboard.
Immediately following registration, FitGrid will send the client an email confirming they are registered for a live-stream class. Approximately 60 minutes before the class starts, FitGrid will send the client another email containing a unique link that’ll give them access to the live-stream. This email will arrive within minutes if the client booked within the 60-minute pre-class window and class start time is approaching. Note, if the client does not already have the Zoom application on their device, they’ll be taken through a brief, step-by-step download process. Should the client access the live-stream before the instructor arrives, they’ll be placed into a virtual waiting room until the instructor starts the stream.
Ahead of your first live-stream class, make sure you have downloaded the Zoom App and tested your live-stream quality–you will want to experiment with doing a live-stream using the camera on your phone or computer.
Here are a few things to note as you prep for your live-stream class:
For further assistance with Zoom, check out these helpful articles and videos to help you get started.
Any mobile phone, laptop or desktop computer with video capabilities can work for live-stream video content, but make sure you are familiar with its functions and are fully comfortable using the equipment to avoid technical difficulties (especially when live-streaming). Charge your phone or computer as well as any headset or earbuds you might be using. Set up a tripod, or create a makeshift tripod out of stacked books or boxes. You may want to film a few test shots, to make sure you are fully in the frame but close enough to the camera so that clients can clearly see you.
When it comes to selecting the backdrop of your live-stream, pick a simple environment if you can, too, such as a clean, bright room with limited furniture and clutter. Clients will have a much easier time focusing on your instruction without these distractions in the background vying for their attention.
To freshen up your look, you can implement one of our favorite insider tips- Zoom’s “beauty filter” which ads a soft filter to your screen for smoother appearances. To do this, click on the bottom left button on the Zoom screen, “video settings,” and click “touch up my appearance.”
Most fluorescent and overhead lighting do not work well with videos. It creates a flickering effect that can distract the viewer and interfere with the quality of your video. Film your workouts with natural light if you can, propping the camera near the window and facing towards the source of the light. The light should illuminate you so that you stick out from the background of your video, and so clients can clearly see your movements to imitate your form for each exercise.
In most cases, the camera, webcam, or smartphone you are using to record your videos does not have the greatest quality audio. If you are live streaming a workout, try to limit your speech to only necessary instruction, and make sure you speak clearly and slowly, enunciate each word, and project your voice. Avoid rooms with echoes or noise drifting in from nearby family or friends, if you are quarantining together.
You could also use a wireless microphone or Bluetooth earbuds, such as AirPods, to achieve higher quality audio. Be sure to fully charge your mic in advance, so they do not run out of battery in the middle of class and disrupt the audio!
Zoom allows you to share audio from sources like Spotify, Pandora, Youtube, etc. while allowing the instructor’s voice to layer over the music, the steps you need to take to do this are listed below.
What you’ll need:
How to get started:
What you’ll need:
How to get started:
There are many ways to configure your audio and visual setup for great performance, regardless of which route you choose, make sure to test your setup before your first public class–every piece of gear and software application operates slightly differently.
Ahead of troubleshooting, make sure you have the Zoom mobile app on iOS or Android (available on Apple App Store and Google Play).
If you cannot hear other participants in a Zoom meeting, follow these steps to troubleshoot the issue.
If you are experiencing issues using your microphone with the Zoom mobile app, follow these steps to troubleshoot the issue:
We recommend that you test Zoom ahead of your first live-stream class – you will want to experiment with doing a live-stream with a camera through your desktop computer, phone, and/or laptop. If you are ready to live-stream your class and your camera is not showing up in the Zoom Settings or it is selected and not showing any video, follow these tips to troubleshoot why it may not be working.
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