The FitGrid Pro app gives instructors important information on who’s coming to class so they can better personalize their classes, and their individual interactions.

We allow instructors to send personalized follow-up messages in seconds, extending the connection between the client and instructor beyond the classroom while preserving your studio’s confidential client contact information.

We also allow clients to respond back to their instructors, completing the feedback loop.

The effect?

Energized instructors. Greater client engagement. Higher retention.

And all without you losing control.

Insights
View your studio and individual instructor retention rates – by location – simply and easily. Understand who your top and bottom performing staff members are.

Communication
Recommend what instructors say in follow-up messages.  Know which are sending them. Understand open and click rates.  And even see what they sent.

Actionable Analytics
Absorb key features like the instructor retention ranking and make savvy decisions for you business. Is client retention dominated by one or two instructors, or is everyone pretty even?

You want this spread evenly so your business isn’t threatened by the loss of one person.

Ntiedo Etuk
Founder & CEO, FitGrid

I came up with FitGrid as a result of pain.  I had been diagnosed with extreme plantar fasciitis (a tightness in the feet) due to too much running and lower body exercise.  It was so bad I couldn’t stand for more than 15 minutes. Finally, after a year of living with the pain, I finally went to the physical therapist.

He said that in addition to rehab, I should try Pilates to strengthen my core. Of course, my first reaction was “What’s Pilates?” Nevertheless, I found an amazing instructor who would end up doing two private sessions a week with me, and then I would visit her class on the weekends.  She changed my life. Within 3 months the pain was gone and I was back up and running. Extreme gratitude understates exactly what I felt.

But along the way I realized that the reason I had stayed with it, worked through the challenges, and made it to the end, was because of my connection with Holly (my instructor) and the other great people in the class. Many of us became friends and those connections pulled me through.

FitGrid is a testament to that.

In a world where we are more connected to each other but seem less connected with each other, we celebrate the ability to create deeper, more meaningful bonds with the important people in our lives.

At FitGrid we shoot straight and to the core. We love to take challenges, dissect them, and come up with solutions. We also believe in the power of connection and the power of community.

We live that every day – from lunches, to outings, to knowledge sharing, to simple fist bumps – and we take pride in helping others build and celebrate their own, because through that we believe the world just gets better.

As Margaret Mead said, “Never doubt that a small group of thoughtful committed citizens can change the world; indeed, it’s the only thing that ever has.”